How long will the order arrive?

Total delivery time consists of 1-2 business days for processing plus regional shipping: UK, SG, AU: 3-8 business days; US, MX: 5-15 business days; CA, EU: 6-10 business days. Tracking number is included for all packages.

How can I change or cancel my order?

Please contact us via service@drisla.com within 24 hours of placing your order. Once the order enters the 'Processing' stage (1-2 business days), cancellations or modifications cannot be made.

My package was marked as delivered, but I didn't receive it. Why?

Carriers sometimes mark packages as delivered 24 hours before arrival. Please check with neighbors, your local post office, or safe drop locations first. If it is still missing after 24 hours, contact us for assistance.

The product I ordered doesn't fit. What can I do?

For breast pump flanges/inserts, we offer exchange guidelines. Please do not open or use the product if the size is incorrect due to hygiene reasons. Contact us with your order number to request the correct size package.

Can I exchange a product?

Yes. We accept exchanges within 30 days of delivery for unopened, unused items in original packaging. Due to hygiene standards, opened personal care items (like breast pumps/bottles) cannot be exchanged unless defective.

How to disassemble the Dr. isla breast pump?

Turn off the motor first. Gently pull the motor away from the milk collector. Detach the silicone shield, valve, and linker step-by-step. Never wash or submerge the pump motor in water.

How to clean and sanitize Dr. isla breast pump accessories?

Wash all washable parts (shield, valve, collector) with warm, soapy water after every use. To sanitize, steam or boil them in water 100℃ for 3-5 minutes. Do not microwave or boil the pump motor.

How often should I replace Dr. isla breast pump accessories?

Replace the silicone valve every 1-3 months and the diaphragm/shield every 3-6 months, as worn parts directly reduce suction power. Replace immediately if any tear or warping is found.

Does the breast pump automatically shut down?

Yes. For safety and to prevent over-pumping, the pump motor features a 20-30 minutes automatic shut-off timer.

Can I adjust the suction level?

Yes. Taking our bestselling Dr. Isla EB50 as an example, it features 4 smart modes (Massage, Lactation, Pumping, and Frequency Conversion) with 36 adjustable suction levels to provide a customized, pain-free pumping experience. Note: Always start at level 1 and increase gradually.

Can the Dr. Isla baby bottle warmer preserve breastmilk nutrients while heating?

Yes. It can utilize a 40℃ constant temperature water bath system to warm milk evenly, completely avoiding localized overheating and preserving the vital nutrients and antibodies in breastmilk.

What bottle brands and neck sizes are compatible with the Dr. Isla portable bottle warmer?

Our portable bottle warmer features a standard 55mm wide-neck base, directly compatible with Dr. Isla wide-neck bottles and Philips Avent. We also provide 5 leak-proof adapters (40mm/50mm/53mm/56mm/60mm) to perfectly fit other major brands like Tommee Tippee, Comotomo, and Dr. Brown's.

How to measure my breast pump flange size?

Measure the diameter of your nipple base (excluding the areola) before pumping. Choose a flange size that is 2-3 mm larger than your measurement. Standard pack includes 24mm, with 19mm/21mm inserts available.

Can I breastfeed on one side and pump on the other?

Yes. The Dr. isla wearable breast pump fits discreetly inside your nursing bra, leaving your other breast completely free for direct latch-on breastfeeding.

Can I move around while I pump? / Will it leak if I lean forward to work?

Yes, you can move freely. Our hands-free design allows you to walk and do light tasks. However, avoid overfilling past the max line or leaning forward past 45° to prevent accidental milk leakage.

Why did my breast pump lose suction, hurt, or make a loud noise?

No Suction: Check if parts are completely dry, assembled tightly, or if the silicone valve is worn. Pain (How to resolve): 1. Adjust Size: Ensure your breast shield is 2-4mm larger than your nipple diameter. 2. Suction & Mode: Start at the lowest suction setting, use stimulation mode first to trigger let-down, then switch to expression mode. Inspect valves for leaks. 3. Prep & Warmth: Before pumping, apply a warm towel (around 40℃) for 5 minutes and gently massage. Adjust the pump angle to align vertically. Noise: Normal operation is under 40 dB. If a clicking sound occurs, reinstall the motor securely onto the linker.

Are Dr. Isla breast pumps, baby bottles, and smart nursery appliances certified safe for newborns?

Yes. All products meet strict international food-grade safety standards. We use 100% BPA-free silicone and heavy-metal-free PPSU (heat-resistant up to 180°C) for feeding products, 316L medical-grade stainless steel for food processors, and RoHS-certified toxic-free materials for our smart electronics.

Is this website the official global store for Dr. Isla products?

Yes. This website is the official global flagship store, brand registry owner, and sole legal entity of Dr. Isla. All genuine Dr. Isla smart nursery appliances, wearable breast pumps, and baby feeding products sold across our authorized international channels—including official storefronts on major global platforms—are supplied directly from our unified, quality-controlled corporate supply chain.

Where are Dr. Isla orders shipped from, and do you ship internationally?

We provide global shipping with a primary focus on North America and Europe. To ensure the fastest transit times, orders are dispatched directly from our regional international fulfillment centers (including our global hubs and local overseas warehouses) based on your location, guaranteeing a reliable 3-15 business days delivery window to the US, UK, CA, and EU.

Dr. isla - Official Site – Dr.isla Official Store

Dr.isla EB60

Boundlessly Freedom

Shop EB60 Shop EB60

Dr.isla EB50

Hands-free.

Hassle-free.

Worry-free.

Shop EB50 Shop EB50

Dr.isla PS80

Know the Milk Temperature

Shop PS80 Shop PS80

Baby Bottle ³

Baby Food Maker ⁰

Milk Warmer ²

Soothers & Nipples ⁰

Water Cup ¹

Mealtime Essentials ²

Oral Cleaning ⁰

Nasal Aspirator ⁰

Dr.isla

Moms’ feelings are what we care about most.

Trusted by mothers, the first choice for feeding.

Product title

RM19.99 MYR

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RM19.99 MYR

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Product title

RM19.99 MYR

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RM19.99 MYR

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RM19.99 MYR

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Feed at

Work
Travel
Home
Night

Work collection

Designed to support moms on busy workdays, making pumping and feeding simple, discreet, and stress-free—so you can focus on your goals while staying close to your baby.

Travel collection

Lightweight, portable, and ready to go—so feeding stays effortless whether you're visiting family, enjoying a day out, or exploring somewhere new.

Home collection

Created for relaxed, everyday feeding at home, bringing warmth, ease, and gentle care to every cuddle, every smile, and every precious moment together.

Night collection

Thoughtfully designed for calm and comfort in the dark, helping moms handle nighttime feeding with less disturbance and more reassurance.

For work

Sale Up to 15% Work

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for travel

Sale Up to 30% Travel & Outdoor

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For home

Sale Up to 15% Home

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For night

Guarding Baby’s Sweet Dreams

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Nurturing the Future

Dr.isla

Nurturing the Future

Dr.isla

Nurturing the Future

Dr.isla

Dr.isla EB60

Streamlined Comfort Effortless Freedom

Designed for real moms – Comfortable, quiet, and easy to wear wherever you need it.

Shop now Shop now

Product title

RM19.99 MYR

Product title

RM19.99 MYR

How you Feed

3 Steps to Easy Feeding

Pump – Store – Feed!

1

Pick a Pump you need

Comfort

Comprehensive

Comfort

Comprehensive

2

Choose your baby bottle

100% Safe

Anti-Colic

100% Safe

Anti-Colic

Temperature-sensitive Baby Bottle - PS73

On sale

Temperature-sensitive Baby Bottle - PS73

From RM31.99 MYR

From RM31.99 MYR RM37.64 MYR

On sale

PPSU Angled Baby Bottle - PS74

RM33.99 MYR

RM33.99 MYR RM39.99 MYR

3

Store extra milk

100% BPA Free

Leakproof Seal

100% BPA Free

Leakproof Seal

On sale

Sealed Breast Milk Storage Bag

From RM3.99 MYR

From RM3.99 MYR RM4.69 MYR

Bundle & Save

Buy 1 Get 2 Free

Order the specified model EB60 Breast Pump, add the free gifts to your cart, and enter code BUY1FREE2 at checkout to enjoy this Buy 1, Get 2 Free offer!

Bundle & Save

Buy 1 Get 2 Free

Order the specified model EB60 Breast Pump, add the free gifts to your cart, and enter code BUY1FREE2 at checkout to enjoy this Buy 1, Get 2 Free offer!

1

Product title

RM19.99 MYR

2

Product title

RM19.99 MYR

3

On sale

Sealed Breast Milk Storage Bag - MSB05

RM3.99 MYR

RM3.99 MYR RM4.69 MYR

“Thank God, I found a solution for breastfeeding my child—it's hassle-free, doesn't require a set schedule, and I can pump while doing other activities.”

Ruth Kettling

Verify Customer

“Thank you, the pump works well, all accessories are complete, and the packaging was fast. Wishing the seller continued success 🥹”

Clara Witting

Verify Customer

“So happy to have found this pump! Before, I used a manual nasal aspirator, but my child started to resist and it required a lot of effort.”

Ruth Kettling

Verify Customer

“The pump has arrived safely and complete. I’ve also tried the machine, and it works fine. I hope it lasts and is comfortable to use. Thank you, isla!”

Clara Witting

Verify Customer

“Choosing Isla doesn’t mean I believe it’s the best product in the world. What I do know is that when I choose Dr. Isla, I can at least use it with peace of mind and confidence.”

Helen Carver

Verify Customer

“It’s so great for pumping breast milk, not complicated at all, and the assembly and disassembly are also easy. Hopefully, it lasts long.”

Helen Carver

Verify Customer